Colour Disclaimer
Pictures used on our website are actual photos taken of our products and whilst we take great care in describing the appearance of our products, colours may appear to vary slightly as monitors can vary in tone quite a bit.
Returns - Faulty items
We check all items in outgoing orders for visible defects and accuracy before being posted out to you.
If you find that we’ve missed something we will gladly replace the item or give you store credit towards another item. In this instance, please write us within 7 days of the delivery date and let us know the issue with your order and we will resolve it ASAP
Please allow up to 72 hours for responses to return queries.
Returns - Voluntary
We will accept returns on items incorrectly ordered within 2 weeks of your receipt of them. Any items still new in package are eligible for store credit or refund. Items taken out and then put back in their package will not be considered “new in package”.
Items cannot be returned if they have been actively worn or washed. Items that have been worn or washed and are returned to us will be disposed of, and no refund, credit or replacement will be issued.
Returns must be authorised by us, before you post anything back. The items must be returned to us (post marked) within 6 weeks of the date given on your invoice/sales receipt. Be sure to get a tracking number from whomever you post your return with, as we cannot offer reimbursement for returns not received. Return postage costs will not be reimbursed. Postage costs for the replacement of a voluntary return will be a the customer's expense.
For returns of 50% or more of your total order, a 20% re-stocking fee will be deducted from your credit or refund. Once we have received your returned package and the contents have been checked in, allow up to 7 days for a credit or refund to be applied to your account.
Gripperz 
